[aprssig] APRS Foundation Membership Management Platform

[Jeff Hochberg]

Hello!

I appreciate your suggestion. I took a look at their site. It looks great
for a domestic (US-based) ham radio club. In fact, I just shared a link to
their site with a good friend who is involved with a local ham radio club
that's in desperate need of a membership management solution.

However, the Foundation is not a club, and it's essential that we don't
give anyone the impression that we are.

More importantly, we are open to members around the globe. As such, we must
be cognizant of regulations in other parts of the world (e.g., GDPR), Data
Protection requirements, etc.

I do not see anything on hamclubonline.com that addresses these points,
which must be publicly disclosed as part of the regulations and
requirements.

JoinIt (and Raklet, for that matter) do cover these on their respective
sites:

https://joinit.com/privacy

https://joinit.com/data-privacy-framework

We welcome your input and feedback!



On Thu, Sep 5, 2024 at 11:46 AM wa7skg <wa7skg at wa7skg.com> wrote:

> While you are evaluating membership platforms.
>
> Did you look at HamClubOnline? It is used by hundreds of ham clubs.
> Central management for almost all the clubs I belong to. Lots of good
> features. Been around for years. Mature platform. I've heard very few
> complaints.
>
> OTOH, personally, I would avoid Wild Apricot like the plague. One club I
> belong to uses it and it is a holy nightmare.
>
> Michael WA7SKG
>
>
>
> Jeff Hochberg wrote on 9/4/24 11:49 PM:
> > Hello all,
> >
> > I'm sure nothing like this has ever happened to you before…
> >
> > You go shopping for something and it looks like it’s PERFECT for your
> > needs! So you take the plunge and put it through its paces.
> >
> > A couple of days later - nuts and bolts start shooting out in every
> > which direction and you say to yourself “Oh my! What have I done?”
> >
> > Well - it happened to APRS Foundation. And I take full responsibility. I
> > was the one that shopped around. I had looked at free/low cost
> > membership management solutions in the past and…well they’re basically
> > in the category of “you get what you pay for.”
> >
> > Then I found Raklet and said - this looks different. It looks like just
> > what we need to make it easy for our new members to join us in our
> > efforts to Ensure the future of APRS!
> >
> > That is until we found some members were getting billed more than once.
> > I’m sorry - I don’t have patience for that sort of thing.
> >
> > I woke up this morning and instantly began searching for a solution to
> > replace it. I found JoinIt. I read a lot of reviews. I signed up for a
> > demo account and put it through its paces.
> >
> > If you’re interested, check out their website:
> >
> > https://joinit.com
> >
> > It’s a far more mature solution. They have support that responds
> > (imagine that concept!). It’s a piece of cake to get set up.
> >
> > And they even take care of migrating members over from competing
> > solutions for no charge!
> >
> > So - a few things:
> >
> > 1. I’m sorry for exposing you all to a piece of crap solution
> >
> > 2. We will painstakingly go through each sign up to ensure you weren’t
> > billed more than one time. If you were, I assure you you WILL be
> > reimbursed for the additional charge(s). Stripe says 5 to 7 days - but
> > they seem to get the refunds processed in 2 to 3 days. Raklet is the
> > membership management solution - Stripe handles the payment processing.
> > They are also who handles the payment processing with JoinIt.
> >
> > 3. Your membership will be migrated to the new solution as soon as it’s
> > ready and you won’t have to do anything - outside of possibly reset your
> > password. Your start/end date will be preserved and your profile data
> > will carry over.
> >
> > Oh and you may need to upload your headshot again! We want to see your
> > pretty faces!!!
> >
> > 4. I commit to continued transparency to everyone. We are all in this
> > together. I’m sorry this happened and I promise we will do our due
> > diligence x2 next time something like this comes up.
> >
> > Any of you are welcomed to reach out to me individually if you do run
> > into any issues. APRS Foundation WILL make it right.
> >
> > 5. We will make it very clear when the new solution is in place -
> > ideally by Sunday night (if not sooner).
> >
> > Let’s put our energy into something more fun and productive like
> > APRS…shall we??? :-D
> >
> > Thanks for being understanding y’all!
> >
> > Jeff Hochberg
> > President
> > APRS Foundation Inc
> > jeffh at aprsfoundation.org <mailto:jeffh at aprsfoundation.org>
> >
> > Under the General Data Protection Regulation (GDPR) (EU) 2016/679, we
> > have a legal duty to protect any information we collect from you.
> > Information contained in this email and any attachments may be
> > privileged or confidential and intended for the exclusive use of the
> > original recipient. If you have received this email by mistake, please
> > advise the sender immediately and delete the email, including emptying
> > your deleted email box.
> >
> > _______________________________________________
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> > aprssig at lists.tapr.org
> > http://lists.tapr.org/mailman/listinfo/aprssig_lists.tapr.org
> >
>
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Under the General Data Protection Regulation (GDPR) (EU) 2016/679, we have 
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