[aprssig] Garmin and APRS

[Paul Vittorino]

I think the link you want is this:
<http://www8.garmin.com/solutions/pnd/contact.jsp> as the other link
is for handsets.

On Wed, Mar 4, 2009 at 6:45 AM, Michael J. Wolthuis <wolthui3 at msu.edu> wrote:
> Scott,
> I got this back from Garmin.  May be important to address the FMI group
> directly?
>
> Dear Mr Wolthuis,
> Thank you for contacting Garmin International.
>  The best way to have this request processed will be to send it to the
> appropriate team. Our Fleet Management Team handles inquiries and support
> through the form, so please contact them as a seperate entity for this
> matter. Again here is the link directly to thier contact form:
> http://www8.garmin.com/solutions/handset/contact.jsp
>
>
>
> With Best Regards,
> Matthew L
> Product Support Specialist
> Automotive Team
> Garmin International
> 913-397-8200
> 800-800-1020
> 913-440-8280 (fax) Att: Matthew L
> www.garmin.com
>
>
> I will send my info on to them as well
> Mike
> Kb8zgl
>
> -----Original Message-----
> From: aprssig-bounces at tapr.org [mailto:aprssig-bounces at tapr.org] On Behalf
> Of Scott Miller
> Sent: Friday, February 27, 2009 8:47 PM
> To: TAPR APRS Mailing List; tracker2 at yahoogroups.com;
> opentracker at yahoogroups.com
> Subject: [aprssig] Garmin and APRS
>
> As I think just about everyone here knows, I've been working a lot with
> the Garmin nuvi 350 because through some fluke its fleet management
> interface allows real-time waypoint creation (it's not part of the
> documented protocol), and it works perfectly for APRS.  The Tracker2 and
> now the D700/D710 or any other NMEA-capable tracker (with the GTRANS
> translator cable) can use it.
>
> I've been trying for a year or more to convince Garmin to add this
> capability to other models, but I really haven't had any luck.  I'm not
> sure I've even convinced them that I'm not just a lone nut, so it's time
> to let them know there are a lot of us nuts out there.
>
> I'm calling on any APRS users who own Garmin automotive navigation
> systems (nuvi, zumo, StreetPilot), or would honestly buy one if their
> APRS support was better, to email Garmin and let them know that you want
> to see real-time waypoint creation through the fleet management
> interface like on the nuvi 350.
>
> If you have a StreetPilot 7200 or 2720, a nuvi 600 series, or a nuvi
> 360, these already create waypoints but they leave duplicates each time
> a station moves.  This is a legitimate mis-feature to open a support
> ticket for, and Garmin has changed waypoint behavior in the past at
> customer request.  It'd be a minor change and would give us several more
> APRS-capable models with larger screens and more features.
>
> The Garmin support contact page is here, for those who already own
> Garmin products:
>
> http://www.garmin.com/garmin/cms/site/us/support/supportcontact
>
> I'm really hoping to get across to them how important this feature is
> for emergency response, search and rescue, and related activities.
> Situational awareness is a big deal, and most SAR teams, Red Cross
> chapters, and so forth can't afford expensive mobile data terminals that
> probably won't interoperate with anyone else's equipment in a major
> disaster or mutual aid situation.
>
> It'd also be nice to let them know that you appreciate their support for
> APRS with the enhanced NMEA input on the Colorado 300 and the new Oregon
> handhelds.  The outdoor products division gets it, apparently.
>
> If you have APRS-related stories, testimonials, and so forth, you can
> send them to:
>
> stories at garmin.com
>
> The new models are coming out with no waypoint display capability at
> all, just a broken point of interest upload capability that won't work
> for APRS at all.  We need to let them know it's important before it
> disappears completely.
>
> The Colorado 300's example shows that Garmin CAN pull this off, and that
> a tiny bit of work on their part opens up a lot of possibilities for us
> APRS users.
>
> So please, let Garmin know what you think about this.  Be polite and
> constructive, and let them know that helping out the APRS community
> makes financial sense for them and provides a real benefit to our public
> service capabilities.  They're closed for the weekend, so this is a
> perfect time to get your messages in and get their attention on Monday
> morning.
>
> Thanks,
>
> Scott
> N1VG
>
>
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